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New Contributor
Incrementum
Posts: 2
Registered: ‎03-22-2013
My Device: Bold 9900

Weak reception of Wi-Fi Signal

[ Edited ]

My Blackberry Bold 9900 has weak reception of wi-fi. Standing in front of the wireless router, it only has a 68% signal strength. 3-4 meters away and there is no signal. Cannot understand why. Wireless router is functioning properly. This has only happened recently. Prior to this time, wireless reception was good.

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Guru I
John_Clark
Posts: 15,989
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: Weak reception of Wi-Fi Signal

Have you tried changing the channel on your router?
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New Contributor
Incrementum
Posts: 2
Registered: ‎03-22-2013
My Device: Bold 9900

Re: Weak reception of Wi-Fi Signal

Thank you for your response. Yes, we changed the channel on the router to the channel with the strongest signal. Other wireless devices in the house are not having issues with the signal, so we have pretty much ruled out the wireless router.

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