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BlackBerry® Bold™

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New Member
mikemays
Posts: 3
Registered: ‎03-24-2009
My Device: Not Specified

When listnening to music, ringtone does not play through wired headset with incoming call

When I am listening to the music player on my Bold through the stereo headset that came with the device, the ring does not come through the headset on an incoming call. It only rings through the speakers. Is this proper?

 

I saw a similar post about this being a problem with a stereo bluetooth headset and the resolve was to upgrade the software, but my software version is already later than the one they said to upgrade to. Mine is v4.6.0.167 Platform 4.0.0.157

 

Mike

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New Developer
brandonnesbitt
Posts: 57
Registered: ‎10-06-2008
My Device: 9800

Re: When listnening to music, ringtone does not play through wired headset with incoming call

I have the same issue and I have version .228 loaded. I just updated to the latest version .247.  I will test it in the next few days and report what happens.
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New Member
Hazron
Posts: 1
Registered: ‎12-30-2009
My Device: Blackberry 9000

Re: When listnening to music, ringtone does not play through wired headset with incoming call

Did you find a solution?

 

I have the same issue with Sennherier PXC 310 BT hearphones.  I can connect via Bluetooth OK, hear music, control the volume etc form the headphone but can;t hear ring tones or outgoing phone calls etc.  A bit annoying as it would be great to use the noise cancelling to hear calls better.  I have V4.6.0.282 installed

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New Contributor
hejalaci
Posts: 2
Registered: ‎06-30-2010
My Device: 8520

Re: When listnening to music, ringtone does not play through wired headset with incoming call

I have the same problem with the BB Curve 8520, it;s realy unpleasent.

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New Contributor
Telco
Posts: 4
Registered: ‎11-18-2010
My Device: 9900 Bold

Re: When listnening to music, ringtone does not play through wired headset with incoming call

I am using wired headset on Blackberry Bold 9000 while  driving.  When incoming calls/messages etc... come in, the phone is ringing external to the headset but not in the headset.  This is really a problem as I am missing calls while driving.  With the headset in my ears, and the road noise from the truck cab, I cannot hear the external ring.  I need the ring to come through the headset. 

 

Any ideas?

 

Kelly

Carrier Interconnection Consultant
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