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Contributor
Gkins3
Posts: 13
Registered: ‎04-05-2008
My Device: Bold 9780

When will RIM fix BBM 6.0.0.129 and its picture problems??

Dear RIM,

 

Please fix your BBM problems!!!  I have never had many problems with BBM since my first BB 7100.  But this constant problem is making my one big "stay-with-Blackberry" argument useless.

 

  1. When sending a picture directly from the camera, you get a "media object" error (image attached below).
  2. When sending a picture to several contacts, the cursor will not go down to the send box.  It is locked between the comments section and the cancel button.

 

This problem has been going on for some time now and its getting old.  Apparently the admin from this forum do not read any others because the boards are full of this.  Please fix this ASAP before more of us get tired of it and move on.

 

Blackberry 9780 version 6.0.0.294
JSanders
Posts: 86,585
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When will RIM fix BBM 6.0.0.129 and its picture problems??

No errors here.

Gkins3 wrote:

 

  Apparently the admin from this forum do not read any others because the boards are full of this.  Please fix this ASAP before more of us get tired of it and move on.


This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. Maybe they read or review the posts... I dunno.

 

Besides, if they do, they're going to need a more information on the issue than just being ordered to fix it.

Knowing your device OS release would help.




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Contributor
Gkins3
Posts: 13
Registered: ‎04-05-2008
My Device: Bold 9780

Re: When will RIM fix BBM 6.0.0.129 and its picture problems??

My apologies...

BB 9780 witth T-Mobile BES 6.0.448

Another thread with the same topic: http://supportforums.blackberry.com/t5/Downloaded-applications-for/BBM-6-0-0-129-Not-Sending-Picture...
Blackberry 9780 version 6.0.0.294
JSanders
Posts: 86,585
Likes: 23,198
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: When will RIM fix BBM 6.0.0.129 and its picture problems??

Oh ok, this is a duplicate of that thread.

 

Let's try testing and keeping the convo in that other thread.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code