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BlackBerry® Bold™

New Member

Posts: 3

Registered: ‎12-31-2012

My Carrier: O2

Who Is It PRO Paid App

‎12-31-2012 10:50 AM

Hi - I've just upgraded my handset to the BOLD 9790 and then purchased the PAID App for WHO IS IT PRO. The App won't Install and I can't seem to do anything to make it. The ReInstall Option just does not appear. My Blackberry already had the WHO IS IT FREE App. Is there anything I can do as I am on the current Blackberry World Software??? Thanks

Trusted Contributor

Posts: 109

Registered: ‎12-28-2012

Re: Who Is It PRO Paid App

‎12-31-2012 10:58 AM

try removing the battery and try again

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New Member

Posts: 3

Registered: ‎12-31-2012

My Carrier: O2

Re: Who Is It PRO Paid App

‎12-31-2012 11:12 AM

Have tried that but the app still appears in the unistalled list with no "reinstall" button.

New Member

Posts: 3

Registered: ‎12-31-2012

My Carrier: O2

Re: Who Is It PRO Paid App

‎12-31-2012 12:06 PM

Have now solved - needed to clear the cache. In Blackberry App World, press and hold Alt key and then type RSTRST.