Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
kazzaolde
Posts: 3
Registered: ‎12-31-2012
My Device: BOLD 9790
My Carrier: O2

Who Is It PRO Paid App

Hi - I've just upgraded my handset to the BOLD 9790 and then purchased the PAID App for WHO IS IT PRO. The App won't Install and I can't seem to do anything to make it. The ReInstall Option just does not appear. My Blackberry already had the WHO IS IT FREE App. Is there anything I can do as I am on the current Blackberry World Software??? Thanks
Please use plain text.
Trusted Contributor
JohnPiz
Posts: 112
Registered: ‎12-28-2012
My Device: Bold 9900

Re: Who Is It PRO Paid App

try removing the battery and try again



_______________________________________________________
Click on the thumbs up if you like the reply
Please use plain text.
New Member
kazzaolde
Posts: 3
Registered: ‎12-31-2012
My Device: BOLD 9790
My Carrier: O2

Re: Who Is It PRO Paid App

Have tried that but the app still appears in the unistalled list with no "reinstall" button.
Please use plain text.
New Member
kazzaolde
Posts: 3
Registered: ‎12-31-2012
My Device: BOLD 9790
My Carrier: O2

Re: Who Is It PRO Paid App

Have now solved - needed to clear the cache. In Blackberry App World, press and hold Alt key and then type RSTRST.
Please use plain text.