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New Contributor
yarokil
Posts: 6
Registered: ‎03-08-2013
My Device: 9900
My Carrier: ATT

Wifi network: unable to connect to my network suddenly

Failed to obtain an IP address
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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Wifi network: unable to connect to my network suddenly

Hello,

 

What remedies have you already attempted, please? I would so like to avoid providing you with redundant suggestions...

 

Thanks and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
yarokil
Posts: 6
Registered: ‎03-08-2013
My Device: 9900
My Carrier: ATT

Re: Wifi network: unable to connect to my network suddenly

data services is on.

removed and replaced battery.

deleted saved network and reconnected.

unplugged modem and router, and re-connected.

pc and ipads continue connected to home network with no problem.

status message: DHCP server is unreachable.

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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Wifi network: unable to connect to my network suddenly

Well, that does sound like you've done everything possible with the device. So the next things I'd suggest have to do with your actual network equipment. Things like checking it's error logs, rebooting the gear, etc.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
yarokil
Posts: 6
Registered: ‎03-08-2013
My Device: 9900
My Carrier: ATT

Re: Wifi network: unable to connect to my network suddenly

thank you, but would you please list specifics?

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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Wifi network: unable to connect to my network suddenly

  • Check the error logs within your network equipment. Usually, within the interface for your equipment, there is some ability to view the error logs that it collects
  • Reboot your network equipment. There may be a "reboot" selection within the interface, or you simply may need to unplug and replug the power cord.

Sorry, but I really can't be more specific...after all, I have no clue what your network equipment is...

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
yarokil
Posts: 6
Registered: ‎03-08-2013
My Device: 9900
My Carrier: ATT

Re: Wifi network: unable to connect to my network suddenly

thank you, vill attempt!

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