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BlackBerry® Bold™

New Developer
Posts: 12
Registered: ‎08-19-2008
My Device: Not Specified

Wireless contact synchronization "Not available" in the BB phone



We can not enable the wireless synchronization on  BB bold 9700 when we check application->contacts->options->deault it say wireless synchronization "not available" and it does not allow to change it.


The user is in BB server version 5.0 we have already trying a wipe reset, reactivation, resent the service book, and the problem is the same


Any other suggestion to try to enable that option for contact wireless synchronization.





Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Wireless contact synchronization "Not available" in the BB phone

Hey Lbravo,

Welcome to the BlackBerry Support Community Forums.


Take a look at this KB article on how to resume wireless contact synchronization:





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