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I have a 9870 and last night I uninstalled the Jigsaw app. As usual, I agreed to the reboot of system but my phone will not start up again. It gets to 2/3 along the white line and stops...I can't switch the phone off at any time using the red button. Have removed the battery (several times) but when I put it back it starts to boot up but then stops again. Anyone any ideas? Or is there a reset button I can manually press? All help will be much apprec