BlackBerry® Bold™

[boblamenace]

Hi,

I have a 9900 bold.

I did an updat on software program yesterday.

Today my phone blocked with the message error "app error 200".

I tried to reinstall the software, to take off and back the battery,

What is the solution??

Nicolas

[Krypto]

Hi there,

If removing and reinserting the battery did not help, then you will likely need to reinstall the OS on the phone. But let's try starting by using Safe Mode first.

Remove the battery, wait 15 seconds, then reinsert. Then, while the phone is rebooting, press and hold the back key for 30 seconds. This should cause your BlackBerry to reboot in safe mode. If the phone is able to reboot, delete the app you tried to update earlier, then do another battery pull. You should now be clear to reinstall the software.

If you are unable to enter Safe Mode, reload the software on your device using these instructions:

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

If your BlackBerry will not connect to your computer, let me know as there is a way to force it to recognize your phone.

Good luck!

[Yuri_RP]

My BlackBerry won't connect to my Computer. How to force it to recognize my Phone? Thanks

[Oestes]

Hi,

I'm brazilian and I bougth a BB Bold 9900 at US (AT&T), unlocked the divise to use it in São Paulo-Brazil (Oi). The devise run well, but when I tryed change the language to portuguese, during the atualization process the devise stoped and now show the "App Error 200". Now my BB Manager don't recognize my devise. I tryed everything and nothing. Could you help me?

[mabbarakka]

:
My BlackBerry won't connect to my Computer. How to force it to recognize my Phone? Thanks

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[prince2012]

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mabbarakka wrote :

My BlackBerry won't connect to my Computer. How to force it to recognize my Phone? Thanks

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Hi mabbarakka 

Welcome to the Community

If you are getting App error 200  and your device is not detected by desktop software then please try this Knowledge Base to load your Device OS and if that helps :

KB10144 How to force the detection of the BlackBerry smartphone using Application Loader

Prince

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