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BlackBerry® Bold™

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New Member
Posts: 1
Registered: ‎11-18-2012
My Device: bold 9780
My Carrier: idea

app world is insatlled but "not running" ... dont know how 2 ??

hi i have the latest version of app wprld installed on my bb9780 

i didnt see he icon on the application menu sor i tried looking ain the applications indatlled ... there it says inatalled bnut "never used " and "not running" 

 

how u i "run" it 

 

regards

 

rishabh mehta

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Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: app world is insatlled but "not running" ... dont know how 2 ??

Hi rishabhmehtam

 

Welcome to BlackBerry Support Community Forums

 

 

Which Version of App World you have on your device  is it 4.0.0.63 ? Have you tried a Battery pull ?  If that creating problem then I prefer downgrade to App World version 4.0.0.55. First uninstall that recent version from your device for that On your homescreen Go to Options > Device > Application Management > locate App World tehn delete it from there.

 

Then perform a Battery pull restart like this device POWERED ON remove the battery wait for a min. then re- insert it back .Then from your BlackBerry Browser browse to  http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3  and download App World Version 4.0.0.55 .Once installed perform another Battery pull then see if problem resolves.

 

Additional Information : KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63

 

Prince

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