10-26-2013 02:16 PM
Welcome to BlackBerry Support Forums
If you bought a used device then it is always advised to perform a security wipe before using it . Currently are you getting the prompt to enter the device password ?
10-26-2013 03:41 PM
Thank you for your promt reply Prince2012
I have selected the following for emptying the device:
1-Emails, contact persons etc
2-The by the user installed applications
I have translated the above from Dutch into English as good as possible.
Then i have to type: "blackberry" to empty to confirm.
Is this all right so far?
Look forward to your reply.