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BlackBerry® Bold™

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New Member
Posts: 4
Registered: ‎04-04-2012
My Device: Blackberry Bold 9790
My Carrier: Airtel India

battery issue

hey i just got my first bb : 9790 a couple of months back. but im facing some issues with it already..

they all relate to the battery probably. what happens is that sometimes when i keep the phone on charge, it doesnt get charged instead keeps heating up ( sometimes crossing 50 C, verified by app).

further there are times when the battery suddenly drains out. like in only 4 hours of the phone being idle, my phone got discharged from 90% to almost 0. i fail to understand the reason behing this.

ps for the timenbeing it is working fine, as im using, but cant say when it would act cranky again. 

please help.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: battery issue

What is your current device OS version?

tanzim                                                                                  
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New Member
Posts: 4
Registered: ‎04-04-2012
My Device: Blackberry Bold 9790
My Carrier: Airtel India

Re: battery issue

its 7.0 Bundle 2083 (v7.0.0.473, Platform 9.16.0.33)

do you think the os might have something to do with it?

further is the heating due to browsing on 3G normal or is that also something i should be worried about?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: battery issue

Updating device OS will certainly have positive impact on your battery life.

tanzim                                                                                  
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Click on the LIKE on the bottom right if the post deserves credit

New Member
Posts: 4
Registered: ‎04-04-2012
My Device: Blackberry Bold 9790
My Carrier: Airtel India

Re: battery issue

i thought i would do the same, but the issue is that im in india and my operator hasnt released it yet. :/

i have even downloaded it from another place, but im reading it will void my warranty. so is it worth the shot or should i consider showing it to the service station?

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: battery issue

You can visit to any service center. Please make sure that that is an authorized center.

tanzim                                                                                  
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Click on the LIKE on the bottom right if the post deserves credit