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New Contributor
seunfapps
Posts: 4
Registered: ‎01-03-2013
My Device: bold 9900
Accepted Solution

battery won't charge

When I charge my bold 9900, the lightning bolt blinks for a while, then it stops charging and a symbol that looks like c 3 shows in the battery icon. I changed the battery but its the same problem, pls help..
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Guru I
John_Clark
Posts: 15,676
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: battery won't charge

When it stops blinking does it change to an icon that looks like a power plug? That means it's done charging.
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New Contributor
seunfapps
Posts: 4
Registered: ‎01-03-2013
My Device: bold 9900

Re: battery won't charge

Yes it does
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Guru I
John_Clark
Posts: 15,676
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: battery won't charge

That means its 100& charged.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Contributor
seunfapps
Posts: 4
Registered: ‎01-03-2013
My Device: bold 9900

Re: battery won't charge

But the battery is still low, the battery meter would just increase about 10% from when I started charging it. Then the c 3 thing appears, then the power plug appears.
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Guru I
John_Clark
Posts: 15,676
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: battery won't charge

That usually happens when the battery gets too hot. If the battery isn't hot then you may have a problem with the charger. Try a different charger, if possible. If it's not the charger then it's possible there is a hardware problem with the device and I would recommend getting a warranty exchange.
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2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
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New Contributor
seunfapps
Posts: 4
Registered: ‎01-03-2013
My Device: bold 9900

Re: battery won't charge

Just changed the charger, now battery works fine.. Thanks
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Guru I
John_Clark
Posts: 15,676
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.0.1154; PlayBook w/OS 2.1.0.1917

Re: battery won't charge

Excellent!
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Please use plain text.