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BlackBerry® Bold™

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New Contributor
Posts: 3
Registered: ‎11-29-2012
My Device: bb bold 9900
My Carrier: vodafone

bb bold 9900

Greetings

i am resident in uk, i have been having problems with my bb 9900 bold, first i lost all the information then it kept reloading it self for a day or two, then it went dead, tried to charge it using my laptop i got a message (error 507) tried to reload it on line, i cant do so, because it comes on anf off it self, stays on for like 30sec then goes off again, having this problem even connected on line cant be reloaded.

can you please advise on how to fix it, or if i send it to you can you fix it?

i am based in london,
also please send me your address in United Kingdom.

francly if i knew that blackberry was acting like this i would not spent £1200 buying it for my wife and kids, i am really and truly disappointed.

so if anyone can help please e.mail me on monpaps@hotmail.com

look forward to hear from you.

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: bb bold 9900

Try this:
force the detection of the BlackBerry smartphone using Application Loader

 

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB10144&sliceId=2&cm...

 

or

 

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

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