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BlackBerry® Bold™

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New Member
bonjovigirl_36
Posts: 1
Registered: ‎03-25-2013
My Device: bold 9700

bb messenger

how can i delete bb messenger as it has updated it self and my phone not working right o2 told me to delete the install but not how too do it please help ppl x

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: bb messenger

Hello bonjovigirl_36

 

Welcome to BlackBerry Support Forums

 

 

Please try this :

 

On your Homescreen go to Options> Device > Aplication Management > Delete BlackBerry Messenger  from that list .

KB10040  :  How to view or remove installed application on a blackberry smartphone

 

Once it is done perform a battery pull restart by removing the battery while your device is Powered On , wait a min then reinsert it back.

 

To Reinstall BlackBerry Messenger from your BlackBerry browser browse to www.blackberry.com/bbm to download the most recent available for your device. after installation reboot your device .

 

please try it .

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