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BlackBerry® Bold™

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Contributor
Posts: 32
Registered: ‎12-27-2012
My Device: curve 8900

bb service

I dont know why my balance still reduce , I have stopped my bb service? any body know about this

Elite I
Posts: 6,657
Registered: ‎01-14-2009
My Device: BlackBerry Z10

Re: bb service

Hi there,

Are you referring to data coming off your prepaid amount? If so, the only way to stop apps from accessing the internet is to turn data off on your phone altogether. To do this, go to Manage Connections > Mobile Network and turn Data Services off.

I hope this info helps!

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Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: bb service

You can also ask your mobile operator customer service on the issue. If required ask for details bill.

tanzim                                                                                  
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Regular Contributor
Posts: 135
Registered: ‎12-17-2012
My Device: curve 8900

Re: bb service

maybe your bb attch by virus you must reset to factory setting
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: bb service


rickymardi wrote:
maybe your bb attch by virus you must reset to factory setting

Really have you ever found any virus effecting our BlackBerry Smartphone ? If you have then share with us. And reset to factory setting is not going to resolve this issue , Krypto and Tanzim has already suggested what is needed . So please don't advice such wrong informations that you don't know about.

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