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BlackBerry® Bold™

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New Member
nihalbbman1
Posts: 1
Registered: ‎07-14-2013
My Device: 9900
Accepted Solution

bb wont turn on

hello please help me my blackberry 9900 screen wont turn on . the device turns on red liught comes on and sound but it just the screen help help please 

Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S

Re: bb wont turn on

Hello nihalbbman1

 

This nuked BB. Take it to a technician's hardware.

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Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: bb wont turn on

Try this first, remove your battery and plug to a power source. Switch it ON. Once it boots up, reinsert the battery.

 

Now, reload your OS. See this article.

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...

 

Note: Please back up first before reloading the OS.

 

Thanks.

Good luck!



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New Member
Kadianne
Posts: 2
Registered: ‎02-06-2014
My Device: Blackberry Curve 8520

Re: bb wont turn on

Hi

 

Last night i left my phone upstairs when i returned upstairs before going to sleep and i noticed my phone was offer i plugged my charger in and the red light came on then quickly turned off, nothing happened. then after that i replugged my phone in and it started rebooting then the screen when white i kept repeating everything i did again and again on my blackberry but still wouldnt turn on i dont understand why this is happening I've not dropped it or never have water damage to it

 

Please help me i have things on my phone i need to have excess to

Hall of Famer II
sdgardne
Posts: 48,785
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: bb wont turn on


Kadianne wrote:

Hi

 

Last night i left my phone upstairs when i returned upstairs before going to sleep and i noticed my phone was offer i plugged my charger in and the red light came on then quickly turned off, nothing happened. then after that i replugged my phone in and it started rebooting then the screen when white i kept repeating everything i did again and again on my blackberry but still wouldnt turn on i dont understand why this is happening I've not dropped it or never have water damage to it

 

Please help me i have things on my phone i need to have excess to


Duplicate:

http://supportforums.blackberry.com/t5/BlackBerry-Curve/Sudden-Reboot-Loop/m-p/2770341#nobanner


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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