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New Contributor
Posts: 2
Registered: ‎10-28-2012
My Device: bold 9000

bberry 9000 won't start up OR confirm charging

Hey, my bberry won't start up. I turned handheld off becouse it was looking slow and then didn't start up again. I plugged it in but doesn't show the charging light. took batterry and sim off, stil nothing. did it with charger on, same. when i remove battery flashes for a second a light inside camera lense. pls HELP

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: bberry 9000 won't start up OR confirm charging

Hello vasso and welcome to the BlackBerry® Support Community Forums.

 

Are you able to reboot in Safe Mode as shown in KB17877?

 

When you connect to the charger and remove the battery, does the red LED illuminate? Does the device display the startup screen?

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
Posts: 2
Registered: ‎10-28-2012
My Device: bold 9000

Re: bberry 9000 won't start up OR confirm charging

The red LED didnot illuminate and  the device didnot display the startup screen. And suddenly after having the battery taken off for 8 hours, i put it back and it started up, but the battery sign was yellow. 

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: bberry 9000 won't start up OR confirm charging

That would indicate your battery was very dead and needs time to charge!

Leave it charging for a few hours and it should go back to normal.

Let me know if you have any further questions.

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!