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BlackBerry® Bold™

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New Contributor
masita
Posts: 3
Registered: ‎03-28-2011
My Device: Not Specified

bbm chat glitch

I recently bought a bold 9780 and the bbm chat is experiencing issues. When I receive a chat message it doesn't show on the screen as a line breaker untill I scroll down with the track pad and when I see the message its broken and crumbled up. I always have to return to the home screen chat contact list and come back to the contact I'm chatting with to be able to view the message well. I reset the fone but it didn't work. I noticed the same problem with my yahoo chat as well. The messages keep crumbling up words and its annoying cos the fone is new. I also can't set up my email acct. Each time I try I get an update failed response. Pls help me.
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JSanders
Posts: 85,626
Likes: 23,095
Solutions: 5,950
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: bbm chat glitch

Could you please post a screen shot of your BlackBerry screen showing this?

Here's how: http://supportforums.blackberry.com/t5/Forum-Feedback-and-Ideas/How-to-post-a-screen-shot-of-your-Bl...




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New Contributor
masita
Posts: 3
Registered: ‎03-28-2011
My Device: Not Specified

Re: bbm chat glitch

I just forwarded the photo via email since I'm having issues with uploading from my blackberry. Hope u receive it.
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