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BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎10-18-2012
My Device: 9900 bold
My Carrier: mtn

blacberry 9900 rebooting

please assist me, im using the latest blackberry bold phone and it rebbots automatically again and again and the device gets hot during this.


it even cuts when im on the line.



















































Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: blacberry 9900 rebooting

Hi Dintwe and welcome to the BlackBerry Support Community Forums!


I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...


KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...




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