If you are using Internet Explorer, please remove blackberry.com from your compatibility view settings.

Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
jcubas17hn
Posts: 1
Registered: ‎06-28-2013
My Device: 9650
My Carrier: Simple Mobile

blackberry 9650 wont let me call help ?

[ Edited ]

my phone recently since i updated to os6 doesnt lets me call my service provider sayd maybe it had to do with call barring but on os 6 i dont see such an option if i downgrade to os5 i dont have this problem what could it be ? i just wipe the device and worked for about 10 days now same problem :smileysad: what can i do? it goes on the call then says congestion and i listen to a tone like if i hadnt a active line

Please use plain text.
Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: blackberry 9650 wont let me call help ?

Hello jcubas17hn

 

Welcome to the forums. 

 

Does this issue happen with all phone calls or just when you are trying to contact your mobile service provider? How are you trying call them are you using the toll free number or are you using the 3 digit number like 611 or 811?

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.