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New Contributor
Katieecharliee
Posts: 7
Registered: ‎08-14-2013
My Device: 9900
My Carrier: orange

blackberry 9900 (2)

After my blackberry got wet i have left it in rice, and now a solid blue LED light has come up, what does this blue light mean?

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Hall of Famer II
sdgardne
Posts: 47,704
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry 9900 (2)

Hello,

Hopefully you left it in the rice the maximum amount of time (at least 5 days). Hopefully you never powered it on between it getting wet and treating it with the rice.

Results from moisture damaged electronic devices (not just BBs, btw) can never be predicted, even when treated with rice. Some never have an issue, others have progressively deteriorating issues, others are dead right from the start. The results cannot be predicted.

The blue LED on BBs is related to BlueTooth functions. A steady blue light is not normal at all. Based on all you've said, I'd therefore conclude that the moisture has caused some internal damage, causing this light to be lit solid. Other internal damage is likely to exist as well.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Katieecharliee
Posts: 7
Registered: ‎08-14-2013
My Device: 9900
My Carrier: orange

Re: blackberry 9900 (2)

thank you, is there anything you recommend to do though?

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Hall of Famer II
sdgardne
Posts: 47,704
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry 9900 (2)

Well, I gave a lot of assumptions...pardon me for not having formed those properly as questions.

Did you leave it in the rice for 5 days?

Did you power it on anytime between the moisture intrusion and treating it with the rice?

You can try the rice treatment again...but if there is corrosion internal on the circuit boards, wires, etc., then there is nothing to be done...it is damaged, likely beyond economical repair.

However, at an internet distance that can only be a conclusion, based on the information you provide...truly diagnosing the state of your BB along with the economics of repair can only be done in person by a qualified BB hardware technician.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Katieecharliee
Posts: 7
Registered: ‎08-14-2013
My Device: 9900
My Carrier: orange

Re: blackberry 9900 (2)

no not 5 days but i shall leave it for a further 3 then, and i tried t turn it on once

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,704
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry 9900 (2)

Good luck.

PS -- please don't open any more threads on this same topic...anyone who wishes to help you will benefit by the information already in this one thread, and spreading your requests around multiple threads simply means that anyone who tries to help will be working from less information, and likely provide you with redundant advice, which only wastes your time. Thanks.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,704
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: blackberry 9900 (2)

To add (given your other thread), it is entirely possible that your BB is damaged. But, at an internet distance, such cannot be diagnosed...only evaluation by a qualified BB hardware technician can give you a proper evaluation and estimate.

Good luck.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.