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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

blackberry 9930 rebooting

my blackberry 9930 rebooting up to 70% and staying there any help plzzzzz

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Elite II
BillJ
Posts: 8,916
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: blackberry 9930 rebooting

Remove the battery, wait for a minute and try again.  Mine doesn't always reboot on the first try but it always comes around after 2-3 tries.

 

 

Keep us up to date.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

t and still

i have done that and it still does start up plz help :smileysad:

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Elite II
BillJ
Posts: 8,916
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: t and still

OK.  From your PC, have a look at this article:

 

www.blackberry.com/btsc/KB10144 .

 

You'll need to connect your phone to BlackBerry Desktop Software on your PC.  The above article will tell you how to do it.

 

 

Please keep us up to date on your progress.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: t and still

have you recently installed any apps or themes?

 

try starting your BlackBerry in Safe Mode.

***********
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877

Once in Safe Mode, delete the recent app(s) and/or themes.




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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

Re: t and still

i have tried this no success it doing the same thing somebody must have a solution:smileysad:

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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

Re: t and still

it not starting insafe mode still reaches 70% and stops plz help

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JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: t and still


1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.

BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.

*****************
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:

Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php

If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371

Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone

Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

Re: t and still

i have tried all the above mention no success everything going through but wen the device is waiing to connect to the device when it reach the 70% mark it disconecting from the computer

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JSanders
Posts: 84,489
Likes: 22,916
Solutions: 5,894
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: t and still

How many times have you tried it?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.