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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

Re: t and still

i tried it abt 3times

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: t and still

Keep trying. Try it with the battery in and with the battery out, to see if it connects.




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New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

Re: t and still

it is connecting with the battery in or out it is going through the whole process of installing 7.1 software when it reaches the 70% mark it is diconnecting from the computer thats wen it on it finishing and waiting for the device to connect everything is loading up all d modules etc is loading up but when it reaches 70% of reebooting it disconnects plz advise

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JSanders
Posts: 85,115
Likes: 23,017
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: t and still

Can you try doing this on a different PC or a different USB port on the rear of the PC?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
musalih
Posts: 8
Registered: ‎01-06-2013
My Device: 9930
My Carrier: sprint

Re: t and still

i wud download d blackberry software on the desktop and try it from there

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