02-11-2012 08:01 AM
hello i am having trouble with blackberry app world i try to download something and i get the message "there was a problem during installation. please try again" also sometimes when it does let me download it makes my icons dissapear, vodafone have tried to help me going through checks and everything is fine from their end so would really appreciate someones help as i am really annoyed now and cant seem to get any help for this feature.
02-12-2012 03:22 PM - edited 02-12-2012 03:39 PM
Plz ignore the previous thread
1- "there was a problem during installation
Have you ever tried to re-install a previously removed/uninstalled app? If yes- does the installation end up with the same error "there was a problem during installation"?
Do you have the same issue with all the app?
2-" it makes my icons disappear"
Does this issue occurs when you install any app on your device or when you install a particular app?
Please be more specific...much appeciated
Note: Please include the version of
Device Software (Version 6.0 Bundle 2475)
Blackberry App World (Eg: 18.104.22.168)
02-16-2012 12:31 PM
yeah ive tried to reinstall and im getting the same error message, it occurs on any app i try to install it dissapears,
blackberry app world v22.214.171.124
device software 6.0 bundle 3049
02-16-2012 12:52 PM
02-17-2012 08:43 AM
thanks for the reply i appreciate it
i have tried to delete blackberry app world and reinstall it but i just get the same problem but i will try to download the desktop manager, how can i find version 7 ?