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Contributor
karisuk1
Posts: 22
Registered: ‎12-07-2011
My Device: blackberry 9780
My Carrier: vodafone

blackberry app world fault bold 9780

hello i am having trouble with blackberry app world i try to download something and i get the message "there was a problem during installation. please try again" also sometimes when it does let me download it makes my icons dissapear, vodafone have tried to help me going through checks and everything is fine from their end so would really appreciate someones help as i am really annoyed now and cant seem to get any help for this feature.

 

thanks

 

karis

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Contributor
Jaffz9
Posts: 34
Registered: ‎07-09-2011
My Device: 9780,9860,9900 & Q10
My Carrier: Airtel- Planning to switch to a good carrier soon :p

Re: blackberry app world fault bold 9780

[ Edited ]

Plz ignore the previous thread

 

Hi Karis,

 

1- "there was a problem during installation

 

Have you ever tried to re-install a previously removed/uninstalled app? If yes- does the installation end up with the same error "there was a problem during installation"?

 

Do you have the same issue with all the app?

 

2-" it makes my icons disappear"

 

Does this issue occurs when you install any app on your device or when you install a particular app?

 

Please be more specific...much appeciated :Rolleyes:

 

Note: Please include the version of

 

Device Software          (Version 6.0 Bundle 2475)

Blackberry  App World  (Eg: 3.1.0.60)

 

WR

J@ffz

J@ffz
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Contributor
karisuk1
Posts: 22
Registered: ‎12-07-2011
My Device: blackberry 9780
My Carrier: vodafone

Re: blackberry app world fault bold 9780

hey,

 

yeah ive tried to reinstall and im getting the same error message, it occurs on any app i try to install it dissapears,

 

blackberry app world v3.0.0.73

 

device software 6.0 bundle 3049

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Contributor
Jaffz9
Posts: 34
Registered: ‎07-09-2011
My Device: 9780,9860,9900 & Q10
My Carrier: Airtel- Planning to switch to a good carrier soon :p

Re: blackberry app world fault bold 9780

Am travelling...and Sorry for the dealy

Please try installing the 3.1 buld of BB Appworld and also try to get the Version 7 of BB Desktop Manager. Please let us know the end result

Note: the issue normally comes when the setup file is corrupted or not properly downloaded.
J@ffz
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Contributor
karisuk1
Posts: 22
Registered: ‎12-07-2011
My Device: blackberry 9780
My Carrier: vodafone

Re: blackberry app world fault bold 9780

thanks for the reply i appreciate it

 

i have tried to delete blackberry app world and reinstall it but i just get the same problem but i will try to download the desktop manager, how can i find version 7 ?

 

x

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