01-06-2013 04:20 AM
01-06-2013 05:21 AM
Welcome to BlackBerry Support Forums
Please Check the File Free at Options > Status, what is the number at File Free. How many Application you have installed on your device , You may have to uninstall some applications which might increase your device internal memory , If your are using A media card then transfer any media files from your device momory to the media card.
01-06-2013 10:13 AM
The File Free number is: 6259373 bytes
i have uninstalled a couple of applications and a couple of games. for now the App Memory is: 6.8 MB
i still have FB, Dictionary & Navita Translator installed. You might think of me as adamant, but if i remove all the apps the smartphone would not remain 'smart' :-)
01-06-2013 12:14 PM
I don't mean to remove all applications from your device but as you see for yourself you are already running a every low memory ,I am sure you will also agree that a smartphone cannot perform smoothly at such a low memory.
As I asked do you have a media card on your device ?If yes then make sure Media Card Support is enabled , Also You have to sure where you are saving your media files, If they are on your device memory then you can transfer those media files from your device memory to a media card it will free up your device memory ,refer to this knowledge Base for further help.
KB05478 : Transfer files between the Media card and device memory on a BlackBerry smartphone
You can also remove or uninstall any additional Language packs from your device it will also free up some space.Check this knowledge base it will help you to maximize free memory on our smartphone.
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone
Please try those and let us know of your progress.