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inside custom component

BlackBerry® Bold™

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New Member
magdalenamueller
Posts: 1
Registered: ‎02-25-2013
My Device: bold 9700

blackberry bold 9700 keeps going to sos every 5 minutes

just got a black berry bold 9700 and as soon as I turned it on it keeps going to sos mode and will go in and out of service every 5 mintues. is there anything that i can do to fix this or do i need to send it back in

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: blackberry bold 9700 keeps going to sos every 5 minutes

Hi mangdalenamueller

 

Welcome to BlackBerry Support Forums

 

 

Have you tried that SIM on another device to see if the problem is within that SIM card , Or you can Refer to this Knowledge Base:

 

KB03448 : Network status indicator shows " SOS " on the BlackBerry smartphone

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