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BlackBerry® Bold™

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New Member
Posts: 2
Registered: ‎03-25-2011
My Device: 9780

blackberry bold 9780

my bold 9780 has a small clock  like figure which appears on the screen every 10 seconds and seems to be reconciling or searching every time which freezes my device and is consuming all the battery 

Posts: 88,149
Likes: 23,519
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9780

Do you have Memory Cleaner enabled (Options > Security > Advanced Security > Memory Cleaner)?

If so, disable it.

 

Also, to prevent freezing or lagging/slow response on any BlackBerry, the most important practice you can adopt is to be sure to CLOSE applications when you are finished using them.

If you just hit the red "end call" key to go back to the home screen the application actually stays open and running in the background. If you do this repeatedly you will have lots of apps open and consequently your memory will get used up. Lack of memory is the biggest reason your BlackBerry slows to a crawl or locks up. If you get into the habit of actually using the menu key to close the applications this will at least slow down this memory-clogging process. You still may have to do a battery pull or use the "Quickpull" app once in a while when things get slow.

To check what applications are running on your device in the background, press the Menu key then choose Switch Applications. You will see the icons of each application there.

So now, check your applications running in the background. There are commonly four or five applications that will always be running (Messages, Call Logs/Phone, BlackBerry Messenger, Homescreen, and the Browser; there are other third party applications such as BeeJive, and BlackBerry Alerts which will also run in the background which you cannot close if you want them to operate). Make certain that the browser is NOT on an active webpage (open the browser and choose Menu > Close). Close any other applications that do not need to be running (the camera or a game you were playing or Google Maps).




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New Member
Posts: 2
Registered: ‎03-25-2011
My Device: 9780

Re: blackberry bold 9780

Thank you so much. I did the memory thing you said and the clock has stopped appering

the problem seems to be solved

again THANK YOU!!!!!!

Posts: 88,149
Likes: 23,519
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9780

You're very welcome.

 

Let me explain why NO routine normal user needs Memory Cleaner enabled.

All Memory Cleaner does is wipe your 'already-deleted' memory space (empty space from which you have deleted files or messages,etc) to a higher government standard. It does NOT create additonal free space on your BlackBerry.

 

So, if you work for the CIA, KGB, FBI or traffic in illegal drugs or p0rn, and want to make your deleted memory space unsuable to anyone, it's worthless to you.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Contributor
Posts: 29
Registered: ‎11-24-2010
My Device: Blackberry Curve 9330

Re: blackberry bold 9780

Thank you jsanders10. That was very, very helpful. I had my Blackberry Curve since 10/13/10, and always saw that little "clock", and always wondered what the hell it was, and what it was for, or if something was wrong with my device. No I officially know, and I sort of practice "closing" out any apps or my browser when not in use. Thanks again! :smileyhappy: rclosure
Richard Closure
Posts: 88,149
Likes: 23,519
Solutions: 6,065
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9780

You are very welcome.

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code