02-07-2013 01:08 PM
only 6 months old and one day out of the blue nothing on screen wont turn on either so cant do anything with it tried new battery and also sent to phone doc they say they dont no whats wrong with it great cant use it anymore any one help
02-07-2013 02:46 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note further that "new" and "known good" are not necessarily the same thing...a new battery can certainly be subject to defect.
Good luck and let us know!
02-16-2013 01:33 PM
hi i read somewhere that you can try sync or something with pressing and holding 2 or 3 buttons on keypad but i cant find the post to know which buttons to hold down this was for if your screen wont turn on or phone wont turn on which is both in my case thanku please help
02-16-2013 01:37 PM
02-17-2013 09:17 AM