BlackBerry® Bold™

[hsplatou]

Hi
I got a bold 9900 about a week ago and since then I've just been setting everything up and just trying to get it running,so far everything has been easy to set up or fix,,BUT now I can't set up my email,at all.I can't receive any email what so ever on my blackberry,in the email setup application it only gives me the option to enter a enterprise email,after looking around on the forums I noticed that I'm not the only one with the problem but none of the methods or fixes that I've seen have worked,and in the email setup app I can't go back to the menu where you can choose enterprise or personal email,I don't know if I've ever had it,I've just seen pictures of it,I think.

Any suggestions would be highly appreciated

Thank you

[JSanders Resident Expert]

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hsplatou wrote:

,after looking around on the forums I noticed that I'm not the only one with the problem but none of the methods or fixes that I've seen have worked,and in the email setup app I can't go back to the menu where you can choose enterprise or personal email,

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You should have seen the hundreds of posts explaining you will need a BlackBerry Data Plan on your mobile account. Do you? If not, get it, call your mobile provider and ask.

If you do, try this:

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.

[nandurnair]

thank you

[nandurnair]

Hi There,
I am stuck up in a strange problem with my Bold 9900.

Heres the complete scenario:

1. My sim card in the phone. I turned off mobile radio and wifi.

2. I inserted another sim card and switched on the phone.

3. It asks me to sign in to my blackberry account, and if i dont do that, my all data will be wiped off.

4. When i enter my blackberry id and password, it doesnt accept it (mobile radio and wifi off)

Please help me with this

[nandurnair]

thankzz

[JSanders Resident Expert]

You're welcome

[jasminewaii12]

this doesnt seem to be possible for canadian users, as that option isn't here. any advice for me? i have been trying to replace my old account with my new hotmail but it won't even let me click the internet email account setup. i cannot access it whatsoever!! 

[JSanders Resident Expert]

What option is not present for Canadian users?

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

[jasminewaii12]

the mobile website for canadians doesnt provide the option to setup through there, or at least i cannot find it. i tried going through the american site but that didn't work either ? any advice ?

[JSanders Resident Expert]

Ok, I wish you'd tell me what you do see when you type that.

anyway, try typing this in your browser: www.blackberry.com/integrate