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New Contributor
hsplatou
Posts: 3
Registered: ‎02-12-2012
My Device: Bold 9900
Accepted Solution

blackberry bold 9900 email setup //HELP!

Hi
I got a bold 9900 about a week ago and since then I've just been setting everything up and just trying to get it running,so far everything has been easy to set up or fix,,BUT now I can't set up my email,at all.I can't receive any email what so ever on my blackberry,in the email setup application it only gives me the option to enter a enterprise email,after looking around on the forums I noticed that I'm not the only one with the problem but none of the methods or fixes that I've seen have worked,and in the email setup app I can't go back to the menu where you can choose enterprise or personal email,I don't know if I've ever had it,I've just seen pictures of it,I think.

Any suggestions would be highly appreciated

Thank you
JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9900 email setup //HELP!


hsplatou wrote:
,after looking around on the forums I noticed that I'm not the only one with the problem but none of the methods or fixes that I've seen have worked,and in the email setup app I can't go back to the menu where you can choose enterprise or personal email,

You should have seen the hundreds of posts explaining you will need a BlackBerry Data Plan on your mobile account. Do you? If not, get it, call your mobile provider and ask.

 

If you do, try this:

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.

If that works and completes your email setup/editing, good.







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Contributor
nandurnair
Posts: 15
Registered: ‎03-28-2012
My Device: 9900

Re: blackberry bold 9900 email setup //HELP!

thank you

Contributor
nandurnair
Posts: 15
Registered: ‎03-28-2012
My Device: 9900

Re: blackberry bold 9900 email setup //HELP!

Hi There,
I am stuck up in a strange problem with my Bold 9900.

Heres the complete scenario:

1. My sim card in the phone. I turned off mobile radio and wifi.

2. I inserted another sim card and switched on the phone.

3. It asks me to sign in to my blackberry account, and if i dont do that, my all data will be wiped off.

4. When i enter my blackberry id and password, it doesnt accept it (mobile radio and wifi off)

 

Please help me with this

Contributor
nandurnair
Posts: 15
Registered: ‎03-28-2012
My Device: 9900

Re: blackberry bold 9900 email setup //HELP!

thankzz

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9900 email setup //HELP!

You're welcome




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
jasminewaii12
Posts: 3
Registered: ‎05-09-2012
My Device: blackberry bold 9900

Re: blackberry bold 9900 email setup //HELP!

this doesnt seem to be possible for canadian users, as that option isn't here. any advice for me? i have been trying to replace my old account with my new hotmail but it won't even let me click the internet email account setup. i cannot access it whatsoever!! 

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9900 email setup //HELP!

What option is not present for Canadian users?

 

Please try this FIRST, using your BlackBerry browser...

• Go to mobile.blackberry.com
• Scroll down to Communication and then to Email.
• Choose the appropriate email set up options.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
jasminewaii12
Posts: 3
Registered: ‎05-09-2012
My Device: blackberry bold 9900

Re: blackberry bold 9900 email setup //HELP!

the mobile website for canadians doesnt provide the option to setup through there, or at least i cannot find it. i tried going through the american site but that didn't work either ? any advice ? :smileyfrustrated:

JSanders
Posts: 86,430
Likes: 23,181
Solutions: 5,982
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: blackberry bold 9900 email setup //HELP!

Ok, I wish you'd tell me what you do see when you type that.

 

anyway, try typing this in your browser: www.blackberry.com/integrate




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code