03-24-2013 03:06 PM - last edited on 03-24-2013 09:22 PM by jakoby4204
I have a blackberry bold 9900, when i turn it on i only get half a screen which makes it difficult to reply to text and bbm messages. Any suggestions?
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03-24-2013 06:41 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.