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BlackBerry® Bold™

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Visitor
Posts: 1
Registered: ‎12-10-2010
My Device: bold 9000
My Carrier: 02-uk

blackberry bold wont recive messages

 

my blackberry bold 9000 had been acting a bit strange. i cant receive messages on my mobile but i can send them and i can receive  calls and email and my application 's notificatio ns could someone please help me

 

i have tried a hard reset and reinstalled the soft wear but did a full backup with it.

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Regular Contributor
Posts: 68
Registered: ‎12-04-2010
My Device: Bold 9000

Re: blackberry bold wont recive messages

There are a few things you could look at that may cause this.

1. go to options->status and then type in buyr on the keyboard if done successfully you should have a few things pop up at the bottom look for something that says IT Policy and note if it is enabled or disabled

 

2. go to options->security -> firewall and make sure that there are no check marks in any of the boxes and that the status says disabled.

 

3. what kind of messages are we talking about? mms, sms, bbm