06-20-2012 01:15 AM
06-20-2012 01:49 AM
Please un-install DM from Control Panel & restart PC.
Download desktop software version 7 from www.blackberry.com & then try to install it carefully, ensure to select correct country, while insatllation.
06-20-2012 10:10 AM
06-20-2012 11:41 AM
06-20-2012 07:58 PM
Did you restart your PC after deleting DM v6 as the other poster suggested?
Either way, try a restart of your PC now and see if that helps.
Oh have you actually installed the DM software? After you download it, you must install it on your PC. There will be a setup wizard which opens to guide you through. Did you do that?
06-20-2012 10:09 PM
06-20-2012 10:15 PM
06-20-2012 10:24 PM
06-20-2012 11:08 PM
Okay .. I went to control pannel and clicked on repair of blackberry desktop software 7 .. There its showing blackberry desktop software.msi is missing ! So this file is missing .. Kindly help ! From where can I install this file ?
Perhaps this KB article will help Windows Installer cannot find the xxxx.MSI file
Post back and let us know how it goes.