02-22-2012 08:51 PM
hello .. i have a blackberry 9700 and for some reason i can not use ma bbm or my internet .. i asked a friend and he told me to go to my service status and check that my blackberry internet service and blackberry enterprise server are connected
when i checked both
- blackberry internet service
- blackberry enterpprise server
where displaying "not connected"
i had then called vodafone who is my service provider and told them about this problem that i am having .. and they replied saying that they have checked that i have paid for my blackberry setting therefore i should not be having this problem
i did some research on the web and did the "options" - "advance options" - "host routing table" -"register now": and got a message saying "registration message sent!"
i soon later recived a message saying "your handheld is registered with the wireless network"
i am still unable to use my bbm or internet .. can someone please help me and tell me what to do please
many thanks
samadh miah