Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
aadamaftab
Posts: 9
Registered: ‎02-22-2013
My Device: bold 9790

Re: blackberry issues

I took my phone to the phone shop to do the software update thing, and the guy said its not a sofware related issue.
I assume it has water damage... Or I've dropped it and damaged the devise some how.
New Contributor
vratik
Posts: 4
Registered: ‎03-03-2013
My Device: Bold 9790

Re: blackberry issues

I have the same issue with my new BB 9790. I return it to shop, they change it for new one and no problem. 

Hall of Famer II
sdgardne
Posts: 48,794
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: blackberry issues


aadamaftab wrote:
I took my phone to the phone shop to do the software update thing, and the guy said its not a sofware related issue.
I assume it has water damage... Or I've dropped it and damaged the devise some how.

If that is the case, then there is no amount of software, OS, or internet-distance diagnostics or recommendations that can help.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code