05-17-2013 04:17 AM
So I have a blackberry ID, but the ID is associated with an email address that is no longer active. I also forgot my password, so can't change the email address. How can the email address be changed giving me access back to BB protect?
My phone has gone in for repairs and before it was sent in I updated to BB Protect. Now have lost all my contacts, etc...
05-17-2013 07:17 AM
ughh, not good, you've got to remember the password to change the email address.
And since you can't send a password a reset to non-existent email...
You're back to remembering the password.
You could abandon that BBID and start all over, but you need the Protect data.
So you're back to remembering the password.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code