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BlackBerry® Bold™

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New Contributor
suleole81
Posts: 3
Registered: ‎08-24-2013
My Device: bold 9900
My Carrier: digicel

bold 5 worst phone ever

i have a bold 9900 which just died for no apparent reason after having a technician check the device i was told the circuit board had died he couldnt say why so i did some  enquiries of my own and found 8 persons with the same issue and that was just at my job alone now im wondering if there is a factory issue with this device because i dont think it can be so much of a coincidence that so many persons have the same issue with a particular model

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: bold 5 worst phone ever

Hey suleole81,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you receive a flashing led light or an error code on the BlackBerry Bold 9900 smartphone?  When was the last time the BlackBerry Bold 9900 was working properly?  Have you attempted to use a different battery in the BlackBerry Bold 9900?

 

I look forward to your reply.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

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New Contributor
suleole81
Posts: 3
Registered: ‎08-24-2013
My Device: bold 9900
My Carrier: digicel

Re: bold 5 worst phone ever

no im not getting a red light i tried a different battery and the phone didnt come on

i then used a different phone to charge my battery and it charged perfectly the phone doesnt even have the

charging light when the charger is plugged in the technician said he got nothing from the circuit board

when he attached it to a machine to diagnose the issue

ps it was working perfectly prior to shutting down

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: bold 5 worst phone ever

Thanks for the reply suleole81,

 

The next steps would be contacting your network service provider or point of sale for repair options.  

 

Be sure to let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Contributor
suleole81
Posts: 3
Registered: ‎08-24-2013
My Device: bold 9900
My Carrier: digicel

Re: bold 5 worst phone ever

long and short i was told i needed a circuitboard i couldnt source one from any store or ebay and amazon so im left with an irrepairable handset thanks much for the assistance though

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