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BlackBerry® Bold™

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New Contributor
henkjelt
Posts: 2
Registered: ‎08-18-2009
My Device: Not Specified
Accepted Solution

bold 9000 locked, numlock on, pin entry problem

Hi

Since one week I have a BB Bold 9000.

I experience a problem when my BB is locked.

I try to unlock with my pin which contains characters.

The numlock is on, so only numbers are entered, which makes unlocking quite difficult.

 

Does anyone have a clue how to de-select numlock when the BB is locked?

 

KR

 

HJ

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: bold 9000 locked, numlock on, pin entry problem

I don't understand how you unlock through PIN??? Did you mean you're using PIN as your password to unlock the device?

 

To deselect the numlock you need to press the same button again.

tanzim                                                                                  
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New Contributor
henkjelt
Posts: 2
Registered: ‎08-18-2009
My Device: Not Specified

Re: bold 9000 locked, numlock on, pin entry problem

Hi Tanzim

I tried again and i understand now what went wrong.

normally when i unlock i need to put in my password after the BB asking me to do so.

i did so when the BB asked for my pin, but obviously this is not equal to my password ...

i typed the generic pin for the BB and it worked; numlock deselected and i could enter my password.

 

thanks for the answer. it opened my eyes to try something different.

 

kr

 

HJ

 

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: bold 9000 locked, numlock on, pin entry problem

Hi henkjelt,

 

Good to know that you've resolved your query. Please close the thread by accepting the solution. 

tanzim                                                                                  
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Elite I
cathlabnurse
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: bold 9000 locked, numlock on, pin entry problem

Henkjelt -Welc:smileyhappy:me to the c:smileyhappy:mmunity supp:smileyhappy:rt f:smileyhappy:rums

:smileyhappy: :smileyhappy: Nurse-Berry :smileyhappy: :smileyhappy:
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