10-27-2012 03:34 AM
before i sleep i plugged my bold into the charger and i've slept maybe the charger wasnt inserted well anyway in the startup screen ( loading ) it quits and i've removed the battery . and inserted it again and it makes the same thing i've tried to charge it using the lap and makes the same thing also what shall i do ! ?
11-01-2012 06:49 AM
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo