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BlackBerry® Bold™

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New Member
ammar_sameh
Posts: 1
Registered: ‎10-27-2012
My Carrier: Etisalat

by bold 9780 doesnt start up

before i sleep i plugged my bold into the charger and i've slept maybe the charger wasnt inserted well anyway in the startup screen ( loading )  it quits and i've removed the battery . and inserted it again and it makes the same thing i've tried to charge it using the lap and makes the same thing also what shall i do ! ?

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Administrator
SmoothRider
Posts: 2,463
Registered: ‎04-01-2008

Re: by bold 9780 doesnt start up

Hello ammar_sameh

 

Welcome to the forums. 

 

In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.

Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc

Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.

Link: http://www.blackberry.com/btsc/KB03621

Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo

Thank you

-SR

 

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