Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
rontyler
Posts: 5
Registered: ‎06-13-2012
My Device: Bold 9000

calendar

My calendar has gone blank, and syncronizing it with my Outlook calendar failed to restore it. What do do?

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: calendar

Hi rontyler,

 

Welcome to the Support Community!

Could you provide more information about the issue with your BlackBerry® Bold™ 9000 smartphone calendar please? Did you receive any error on your BlackBerry® Bold™ 9000 smartphone when your calendar went blank? Is your calendar information still in Outlook? Do you receive notification that calendar changes are being applied when you synchronize?

 

Thanks.

 



-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
rontyler
Posts: 5
Registered: ‎06-13-2012
My Device: Bold 9000

Re: calendar

Thanks for the reply. I got no warning at all. It just went blank. I checked to see if the memory was full, and it was. I restarted the phone and that cleared up about 22 megabytes of space. My information is still in Outlook, but when I synced the phone with Outlook, it only copied calendar dates from today forward. It no longer has the "history" part of the calendar, which I would like to restore as well.

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: calendar

Hey rontyler,

 

It sounds like the BlackBerry® Desktop Software may be configured to synchronize future items only. This KB article should help you check this setting. "Calendar does not synchronize during the wired synchronization process" http://bbry.lv/KPykZF

 

Thanks.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
rontyler
Posts: 5
Registered: ‎06-13-2012
My Device: Bold 9000

Re: calendar

I must be using an earlier version of the software. My Blackberry Desktop Manager does not have the options that the article describes. I checked the sync for my calendar, and it is set for two-way communication.

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: calendar

Hey rontyler,

 

What version of BlackBerry® Desktop Software do you have installed?

 


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
rontyler
Posts: 5
Registered: ‎06-13-2012
My Device: Bold 9000

Re: calendar

v4.6.0.304 (platform 4.0.0.247)

 

It's a Blackberry Bold 9000 about 3 years old.

Retired
FrankieS
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: calendar

Hey rontyler,

 

In BlackBerry® Desktop Software 4.6, you should be able to choose your date range for synchronization after selecting two way sync. Task 2 in this KB article should help you find the setting. "Calendar items occurring in the past are being deleted from the calendar application on the computer" http://bbry.lv/KKQSel

 

Cheers.


-FS


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!



New Contributor
rontyler
Posts: 5
Registered: ‎06-13-2012
My Device: Bold 9000

Re: calendar

That got it. Thanks so much!