06-13-2012 05:47 PM
My calendar has gone blank, and syncronizing it with my Outlook calendar failed to restore it. What do do?
06-19-2012 02:55 PM
Hi rontyler,
Welcome to the Support Community!
Could you provide more information about the issue with your BlackBerry® Bold™ 9000 smartphone calendar please? Did you receive any error on your BlackBerry® Bold™ 9000 smartphone when your calendar went blank? Is your calendar information still in Outlook? Do you receive notification that calendar changes are being applied when you synchronize?
Thanks.
-FS
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06-19-2012 03:53 PM
Thanks for the reply. I got no warning at all. It just went blank. I checked to see if the memory was full, and it was. I restarted the phone and that cleared up about 22 megabytes of space. My information is still in Outlook, but when I synced the phone with Outlook, it only copied calendar dates from today forward. It no longer has the "history" part of the calendar, which I would like to restore as well.
06-19-2012 04:23 PM
Hey rontyler,
It sounds like the BlackBerry® Desktop Software may be configured to synchronize future items only. This KB article should help you check this setting. "Calendar does not synchronize during the wired synchronization process" http://bbry.lv/KPykZF
Thanks.
-FS
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06-19-2012 05:14 PM
I must be using an earlier version of the software. My Blackberry Desktop Manager does not have the options that the article describes. I checked the sync for my calendar, and it is set for two-way communication.
06-19-2012 06:08 PM
Hey rontyler,
What version of BlackBerry® Desktop Software do you have installed?
-FS
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06-19-2012 06:50 PM
v4.6.0.304 (platform 4.0.0.247)
It's a Blackberry Bold 9000 about 3 years old.
06-19-2012 07:09 PM
Hey rontyler,
In BlackBerry® Desktop Software 4.6, you should be able to choose your date range for synchronization after selecting two way sync. Task 2 in this KB article should help you find the setting. "Calendar items occurring in the past are being deleted from the calendar application on the computer" http://bbry.lv/KKQSel
Cheers.
-FS
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Click Solution? for posts that have solved your issue(s)!
06-19-2012 07:30 PM