Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

New Contributor
Posts: 2
Registered: ‎03-11-2013
My Device: blackberry 9800
My Carrier: Tina

can't change my display photo

Help me for a. Month now my contect can't view my pic,
Please use plain text.
Elite II
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: can't change my display photo

Hello DiamondTTTT


Welcome to BlackBerry Support Forums



You can try Re-installing BBM which might help , to do that On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back .


After reboot from your BlackBerry Browser browse to  www.blackberry.com/bbm and the most recent available for your device .After reinstalling see if that helps 




Note : 

If you're having BBM7 then your BBM Contacts are integrated with your BlackBerry ID , after installing when you login with your BlackBerry ID your Contacts will be restored back , but if you're having any previous persion then first do a local backup , you can backup in your Media card, refer to this KB for further  help


KB20554 How to back up and restore the BlackBerry Messenger contact list


Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Please use plain text.