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BlackBerry® Bold™

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DiamondTTTT
Posts: 2
Registered: ‎03-11-2013
My Device: blackberry 9800
My Carrier: Tina

can't change my display photo

Help me for a. Month now my contect can't view my pic,
Please use plain text.
Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: can't change my display photo

Hello DiamondTTTT

 

Welcome to BlackBerry Support Forums

 

 

You can try Re-installing BBM which might help , to do that On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there. After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back .

 

After reboot from your BlackBerry Browser browse to  www.blackberry.com/bbm and the most recent available for your device .After reinstalling see if that helps 

 

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Note : 

If you're having BBM7 then your BBM Contacts are integrated with your BlackBerry ID , after installing when you login with your BlackBerry ID your Contacts will be restored back , but if you're having any previous persion then first do a local backup , you can backup in your Media card, refer to this KB for further  help

 

KB20554 How to back up and restore the BlackBerry Messenger contact list

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