01-06-2013 01:15 PM
hi so my problem with my bb is i can't connect to our wifi lately.
i have bb bold 9780. our wifi has password. i typed it many times but still can't connect.. our other device(laptop/iphone) all connected to the internet without any issue.
you can see below the screen capture.
I had no problems connecting with wifi before using my bb. but now... idk
01-06-2013 01:20 PM - edited 01-06-2013 01:20 PM
This KB is on point:
But I am not sure if it is truly applicable...if this is a home network, then it's not likely applicable.
If the KB is not applicable, then the return message is accurate...there must be something quite subtle about the password that is not matching...e.g., caps, special characters, etc. You might try changing the network password to see if you can connect. You also might try connecting the BB to other WiFi networks to provide further hints as to what the problem may be. If your WiFi has WPS and your BB can use that, then you can avoid the need to manually type in the password.
01-06-2013 02:07 PM
well with the password, i am sure that i typed it correctly.
anyways. i will try to go to the shop where i bought it && see what they can do hehe.
thanks for the quick response.
01-06-2013 02:11 PM
01-06-2013 02:26 PM
ahaha yeah you're right. y didn't i think of that hehe.
ok will try it tomorrow.