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Contributor
ItsThePits
Posts: 13
Registered: ‎06-24-2008
My Device: Bold 9790

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

He isn't part of my contacts.
The only contacts I have are my wife and kids.
Contributor
ItsThePits
Posts: 13
Registered: ‎06-24-2008
My Device: Bold 9790

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

[ Edited ]

I believe it is a BBM, but now I am not sure any more. I think it is a peer-to-peer message.This is what the message looks like.

Received using: peer-to-peer
Message status: Read
To: **removed**
From: **removed**
RIM Blackberry Indonesia "Hadiah Langsung"
Nov 21, 2013 7:24am
2 Attatchments

---------@PESAN RESMI(Pemberitahuan)
RIM BlackBerry®------------

Pelanggan yang terhormat:
PT.TELETAMA ARTHA MANDIRI (TAM) /RIMBlackBerry Indonesia.

 

 

Edit: PIN removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

JSanders
Posts: 86,557
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

[ Edited ]

That is a "PIN" message. Same as peer-to-peer.

 

I don't understand why you can't delete it.

 

The upside is this, there is no danger in just leaving it be. It's not hurting anything, there's no virus nor attachment (PIN messages can not have attachments).

 

**edit, OH, unless you've accidentally SAVED that message somehow.

Open your Messages list > Menu key > Saved.

Scroll through the saved messages.. it is there?




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Contributor
ItsThePits
Posts: 13
Registered: ‎06-24-2008
My Device: Bold 9790

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

3 things.

 

1.  the message says it has 2 attachments.  When I scroll to the bottom, I can see the 2 attachments.  If I click on any of the attachments, it gives me several options, copy, delete, view and others. If i click delete, it doesn't really delete.

I also marked the message as unread and tried to delete it with no success.

 

2. Yes, it is in my saved messages, and I tried every which way to delete it.

 

3. I also noticed something else.  If I try to PIN the sender, I get the following message.

No PIN services.  You will only be able to save Draft.

JSanders
Posts: 86,557
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

Ok, this is even weird-er. PIN messages "shouldn't" have attachments. I can go and create one and there is NO options to attach anything.

 

But anyway, you should be able to delete from the Saved folder. If you can't then I don't have any clue what this is.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
ItsThePits
Posts: 13
Registered: ‎06-24-2008
My Device: Bold 9790

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

anywhere else, I can go with this? BB support?

JSanders
Posts: 86,557
Likes: 23,196
Solutions: 5,992
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't delete Peer-to-peer message received from RIM Blackberry Indonesia

Yep. Call Bell and ask for their BlackBerry support. Tell them you need escalated to BlackBerry's tier two tech support.

Bell is a pill when it comes to support and will likely refuse. But if they do...

 

You're going to be asked (probably, after a bunch of what all I've already done) to perfor a security wipe on the device AND not in the SELECTIVE restore, UNclick to restore PIN or Peer-to-peer messages.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code