Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
Alexandros04
Posts: 12
Registered: ‎02-22-2011
My Device: Bold 9780
My Carrier: Vodafone NL

can't receive @hotmail mails

Hello,
I have a bold9780 and cant receive mail. Sending is no problem. Hotmail said my account is ok.
Also i have deleted my inbox and outbox.
Any suggestions?
Please use plain text.
JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't receive @hotmail mails

 


Alexandros04 wrote:
Also i have deleted my inbox and outbox.

 

How did you delete your inbox and outbox?

 

 

I would suggest that you do the following:

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

 

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

 


From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Alexandros04
Posts: 12
Registered: ‎02-22-2011
My Device: Bold 9780
My Carrier: Vodafone NL

Re: can't receive @hotmail mails

I moved all my mail from inbox and outbox to another folder with the windows live mail desktop app.
Thanks for the other tips, but i already did them :smileysad:
Any other suggestions?
Please use plain text.
JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't receive @hotmail mails

 


Alexandros04 wrote:
I moved all my mail from inbox and outbox to another folder with the windows live mail desktop app.
Thanks for the other tips, but i already did them :smileysad:
Any other suggestions?

 

ok, but I'm afraid that doesn't delete your inbox and outbox and I don't know why you would want to do that.

 

On your device, look at options > advanced > Default services and set your default messaging service there.

 On OS6, it could be OPtions > Device Management > Advanced > Default Services




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Alexandros04
Posts: 12
Registered: ‎02-22-2011
My Device: Bold 9780
My Carrier: Vodafone NL

Re: can't receive @hotmail mails

I did what you told me but aigain it ain't working. I have also setup a new account ending at @live.nl, this one workes perfect.
Please use plain text.
JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't receive @hotmail mails

 


Alexandros04 wrote:
I did what you told me but aigain it ain't working.

 

All i know is to tell you to do it again.

 

And, again, if needed.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
Contributor
Alexandros04
Posts: 12
Registered: ‎02-22-2011
My Device: Bold 9780
My Carrier: Vodafone NL

Re: can't receive @hotmail mails

Hmm i have now forwarded all my email to an account that does work. Seems the best option for me
Please use plain text.
New Member
nicky-love
Posts: 1
Registered: ‎12-27-2012
My Device: bold 9900
My Carrier: o2

Re: can't receive @hotmail mails

goto options, then security. click on firewall. un-tick personal email. then save this should solve the problem.

Please use plain text.