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New Member
Posts: 1
Registered: ‎04-07-2013
My Device: Bold 9780
My Carrier: Vodaphone

can't text photos

hi, I've been able to send photos to friends by text and now I can't.  Can anyone help?

 

Thanks 

 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: can't text photos

Hi waterfleck

 

Welcome to BlackBerry Support Forums

 

 

MMS is a part of our data services , are you getting a red X or the send option is not available ? Are you sure you have sufficient data plan for this feature .

 

first try those steps in the same sequence :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

Please note you must recieve those registration message in your message box. if problem persists then give a call to your carrier to know about the issue . Also look at this KB :

 

KB13667 :  Unable to send photos in MMS messages

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