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BlackBerry® Bold™

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New Contributor
douglasvan
Posts: 2
Registered: ‎12-18-2012
My Device: bold 9700

cannot delete certain emails, smartphone wont let me and problem seems random????

would like to be able to correct problem , help please

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: cannot delete certain emails, smartphone wont let me and problem seems random????

Try this -


When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.


After performing above try deleting the emails.

tanzim                                                                                  
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New Contributor
douglasvan
Posts: 2
Registered: ‎12-18-2012
My Device: bold 9700

Re: cannot delete certain emails, smartphone wont let me and problem seems random????

the reboot took care of a few on a particular date but left another one still refusing to be deleted!

 

 

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