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got bb 9900 had about 3 months and now for some reason a cannot download from appworld comes up with message cannot get new token to deivce offline state error id 40760
i have updated my bb hoping this will work, pulled the battery but none of this work
Welcome to the BlackBerry® Support Community Forums.
Do you currently have an active data plan set up with your service provider that includes the BlackBerry® Internet Browser? Also when version of BlackBerry® App World do you currently have installed?
Thank you.
-HB
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I also faced the same issue. I rectified it by deleting the appworld from my mobile and then downloaded it again from rroyy.com/ota through the mobile browser. Different versions are available here. Choose the one appropriate to the OS version of your device. Mine is working fine now.
