09-09-2013 01:46 PM
I tried to update the blackberry app as i couldnt download apps when i open it. it sends me back to update the bb app world.
however i keep getting this msg: Sorry, your session has expired. Please close all of your browser windows and then return to the welcome page.
Surely my BB supports App World. and my current plan in Nigeria supports the app wrld. how i can i resolve this?
Solved! Go to Solution.
09-09-2013 02:14 PM
If you're having problem with updating BlackBerry world then try it in this manner :
On your Homescreen Go to Options > Device > Application Management > Locate and delete Blackberry World from that list .
KB10040 : How to view or remove installed application on a blackberry smartphone
Once you have deleted Perform a battery pull restart by removing the battery while your device is Powered On wait for a min. then reinsert it back .
Finally use your BlackBerry browser and browse to www.blackberry.com/appworld/download and download the most recent version available .
09-09-2013 02:26 PM
im still getting the same error message
Hi there ,
Have you first deleted BlackBerry World from Options > Device > Application Management ?
09-09-2013 02:38 PM
So after reboot you used your BlackBerry browser to browse through that link but still getting the same error ?
Are you downloading over your Mobile network or over wifi ?
09-09-2013 02:46 PM
Hi there ,
If you can manage or locate a wifi zone then try it again , I hope it will help , Or meanwhile as a workaround try it using your Computer :
KB31325 : How to install or update the BlackBerry App World application using a Computer system.
09-09-2013 02:48 PM
it is working now!!!!
That's great .. Enjoy