Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry® Bold™

Reply
New Contributor
akatheproducer
Posts: 6
Registered: 11-27-2009

cant install install french as an input language on 9700

im trying to add the french language to my list of languages on my 9700 but when i click french in desktop manager install/disable application list  on my mac and after clicking start desk top manager gives me the  error code 

 

BlackBerry® Desktop Manager failed to validate your BlackBerry® device update.

Validation failed because a module marked for add (net_rim_platform_im_resource__fr) is not available on local disk

 

is there a place where i could download this file ?? also the default languages on my phone are portuguese and english and i would like to uninstall portuguese from the phone but it does not show in the application list in desktop manager for mac 

Please use plain text.
New Contributor
akatheproducer
Posts: 6
Registered: 11-27-2009

Re: cant install install french as an input language on 9700

HELP !!!!!!!!     anyone ???

Please use plain text.
New Contributor
akatheproducer
Posts: 6
Registered: 11-27-2009

Re: cant install install french as an input language on 9700

wow thats what i call b@$^& @#%^& !!!!!:smileyindifferent:

Please use plain text.
New Contributor
akatheproducer
Posts: 6
Registered: 11-27-2009

Re: cant install install french as an input language on 9700

im sending out an SOS !!!!!!! :smileysad:

Please use plain text.
Contributor
Gernati
Posts: 30
Registered: 10-13-2008

Re: cant install install french as an input language on 9700

Hi there,

Do you have a Windows based computer available? As far as I know, and I have both Desktop Software running (WIndows and Mac) the Mac Version of the Blackberry Desktop Software has a lot less features available, if you have one Windows based computer available try installing the Desktop Software and running everything there.

Now, I have a question, if your BB device has Portuguese and English how are you trying to install French? In order for you to keep/remove languages they have to be in your device first, as a matter of saving memory on your device Carriers like Tmobile, Vodafone, Rogers, ATT, etc, just gives you the device with some Languages installed, meaning if your Device has only those two there is no way for you to install French unless you get a Software Version with French on it.

Where can you get a Software Version with French? I'm not sure if Rogers new version has it, but since they are a Canadian Carrier I expect the software to have French on it, you can ask that question in this forum, I'm sure that somebody will reply to you.

Hopefully you will get your problem solved.

--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post as solved.
Please use plain text.
New Contributor
katebeing
Posts: 2
Registered: 07-14-2010
My Carrier: Telus Mobility

Can't install french as a language on 9700

Hello.

 

All my languages got wiped when I was setting up my phone. I set up the desktop manager (on my mac) and under applications reinstalled the language thing. but there is NO french on it. Or spanish. My mobile provider is telus mobility, and i am located in Quebec! it makes no sense that there is no french on it!!! (i am sure i saw it on the phone, before it got quickly wiped)... is there another language thing i can download?

 

Let me know if you have any ideas. Thank you. 

Please use plain text.
New Contributor
Homme-Vert
Posts: 6
Registered: 08-11-2010
My Carrier: Rogers

Re: cant install install french as an input language on 9700

bonjour me gar..

je me sens votre douleur...

ne t'inquite po....

Please use plain text.
New Contributor
Homme-Vert
Posts: 6
Registered: 08-11-2010
My Carrier: Rogers

Re: cant install install french as an input language on 9700

I found it buddy

sorry for the late reply i just got my bold today...

its in the desktop software...

then u click applicatoins and french is tehre...right under english ..u install it !!

vive le français!! woo hoo

Please use plain text.
New Member
Victoire
Posts: 1
Registered: 02-02-2012
My Carrier: O2 UK and Vodafone

Re: cant install install french as an input language on 9700

Hello,

 

I just got a blackyberry 9900 bought on amazon, and the guy had deleted all the languages when he first used the blackberry. Now, I need to add a language (French), and I don't know how to do it!

 

I don't have a PC, only a Mac, and everything on this bby website gives advice for PC...

 

Any help? It's quite urgent.

Please use plain text.